What we do
Loyalty Program
Inbound and Outbound Sales
Customer Care
IT & Web Development
What we have
Other features include:
• previewing leads before dialing
• recording and listening to agent calls
• sending dropped calls to available agents or a voicemail inbox
• estimated hold times for inbound callers
• remote-agent calling
• cybersecurity web check to protect data, fraud, etc with regular web checking by our App experts and good for the Website
• multiple language support and more
LIMA’s Mobile Application
Gone are the days for traditionally printed vouchers or membership plastic cards. With LIMA’s technology and innovation in iOS and Android devices, members can now access their membership with just a few clicks at their fingertips. Secured and safe
With this option, Individual Hotel’s Complimentary Night Stay and e-vouchers in physical booklet form will no longer be a burden to inconveniently carry. Members can access and take action like, bookings and dining reservations at respective participating hotels and restaurants. Check and redeem reward points, purchase or renew membership. Receive relevant promos and push notifications based on their location, purchase history behaviour and preferences. One click on the app and the password and you're in
For those who are not familiar to use this technology, they can instantly contact LIMA Customer Service 24/7 365 days for immediate assistance and rest assured our dedicated Call Centre staff will get it done on their behalf. Secured and safe
LIMA’s detailed and secured tracking with two way POS/PMS integration will enhance and improve analytics, intelligence and security features. Thus eliminating time consuming effort to keep members happy and hotels will gain the additional revenue
Hotels and Company Brands can consider the traditional way, opt for Mobile App or both combined. Read More >